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Helix diagnostics grand rapids11/14/2023 ![]() Maintain all proper supply levels at all times Retrieve results via fax or LIS web portal Maintain a current collection logs and communication journal Properly label and document the specimen and requisition form Identify the patient before any specimen is obtained Job Specific Duties and Responsibilities:ĭemonstrate customer service and compassion when interacting with patients, physicians, and clinic staff. Preferred: Experience with Pediatric Collections ![]() Collectors are required to communicate with Account Manager directly in regard to any questions or issues. Collector is not allowed to give any billing advice to either patient, physician or any office staff. Collector should maintain a safe, clean and professional environment. Collector is responsible for inventory, making sure there’s enough supplies on site to complete daily testing requirements. Demonstrate organizational commitment and promote a positive image to customers, employees and the public in general. Maintain required records and documentation. Collector is expected to perform specimen collection with confidence, following established training methods and procedures. Packaging and shipping all specimens to Helix Diagnostics for processing and testing. Filling out accurate patient information on a paper or electronic requisition form. Responsible for collecting on site tox (urine and saliva), blood, and molecular (e- swab) specimens from patients.
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